Service Agreement

Get Peace of Mind

The ATOM Service Agreement is the best way to ensure that you and your family will be comfortable in your home, no matter what problem may come up.

Here are a few of the reasons to own the ATOM Service Agreement:
  • Priority Emergency Service:
    You will receive priority status for all service calls. ATOM services our ATOM MAINTANCE PLAN customers first. Our technicians are electronically dispatched to insure prompt response time. To insure we meet your needs, we maintain a complete, computerized service history on your equipment.
  • Recommended by Manufacturers and EnergyStar:
    Planned maintenance is not only recommended by all major equipment manufacturers, some actually require it. Don’t risk invalidating your manufacturer warranty by not maintaining your system.
  • Extends Life of Equipment:
    Planned maintenance inspections help extend the life of your equipment. Your equipment will operate as though it were brand new.
  • Increases Efficiency:
    A clean and properly operating system will help save money on energy bills.
  • Reduce Emergencies:
    Regular maintenance will help catch potential problems before they develop into major repairs.
  • Fully Stocked Vehicles:
    Every truck in our fleet is fully stocked with parts, tools and equipment to keep your system running properly.
  • Computerized Service Records:
    We maintain a complete, accurate and easily accessible electronic service record on your equipment. This allows us to dispatch the perfect technician to take care of your equipment.
  • Transferability:
    If you sell your home, your ATOM MAINTANCE PLAN may be transferred to the new owner.
  • Quality Service You Can Trust:
    ATOM air and water founder has been exceeding customer’s expectations since 1996. Our mission is to satisfy your home comfort needs and count you as one of our many “Customers for Life.”
  • Peace of Mind:
    You can rest assured knowing that your home comfort needs are being taken care of professionally by one of the nations top rated contractors.
  • Trained Professional Staff and Technicians:
    ATOM hires only the best in the business. All of our technicians are factory trained and certified and are required to attend at least 40 hours per year of continuing education. In reality, most ATOM technicians actually complete over 50 hours of training.
  • Prompt Response Time:
    Our technicians are electronically dispatched. To insure we meet your needs, we maintain a complete, computerized service history on your equipment.
  • EPA Regulations:
    ATOM technicians are fully licensed and certified to meet all refrigerant requirements.
  • Safety:
    The ATOM MAIANTENCE PLAN can help keep your home safe and healthy. CroppMetcalfe offers a full line of Indoor Air Quality products and services.
  • Automatic Renewal:
    As long as your ATOM MAINTENCE PLAN remains active it will automatically renew each year and you will not need to re-qualify your equipment to maintain coverage.